Support

Tune4mac Support Center

Tune4mac software is dedicated to providing best products and service for all customers including the registered ones and non-registered ones. Your satisfaction is the big goal of ours. So you are welcome to ask any questions or report feedback to us.

Tune4mac mainly develops DRM remove tools including: iTunes Video Converter Platinum (Standard), M4P Converter, iTunes Audio Converter and so on. Both Mac and Windows versions are available.

Registration Code

Contact us to Retrive Registration Code if you are encountering one of the following situations:

  • The keycode of the product you purchased is lost.
  • You already purchased the program, but didn't receive the keycode.
  • The keycode you already had suddenly became invalid.

Note: Since September 28th 2016, Tune4Mac‘s products adopt a new registration mechanism in the latest version. New users who purchased Tune4Mac iTunes Video Converter (Platinum) are required to register the program with Email address and registration code. For old users, it's still available to register with registration name and registration code.

Technical Support

If you're experiencing any problems or difficulties using our products, please get help via the following approaches:

FAQs:Check the answer for most asked questions. (order, payment, registration, update, license issues.

iTunes M4V Converter FAQs:Check the answer for iTunes Video Converter Platinum for Mac/Windows.

iTunes Apple Music Converter for Mac FAQs:Check the answer for iTunes Apple Music Converter for Mac.

iTunes Apple Music Converter for Win FAQs:Check the answer for iTunes Apple Music Converter.

Spotify Audio Converter for Mac FAQs: Check the answer for Spotify Audio Converter.

Spotify Audio Converter for Windows FAQs: Check the answer for Spotify Audio Converter.

iTunes M4P Converter FAQs:Check the answer for iTunes M4P Converter for Mac/Windows.

Contact Us:If you can not find answer in the FAQs, please don't be hesitated to contact us via e-mail.

Products User Guide

Watch VideoWatch Tune4mac Video Tutorials

Tune4mac Refund Policy

Tune4mac refund policy provides users a better understanding of refund issues after purchasing our products.

View Tune4mac Refund Policy